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Social Media Handler

SALES AND BUSINESS DEVELOPMENT

Dochaa Pvt. Ltd.

Tusal Road, Boudha / HYBRID

Experience:
0-1 + year

Stipend:
negotiable

Application Deadline:
2025-03-22

MAJOR SKILLS REQUIRED :

social media handling tech savvy

TAGS:

Customer Handling grievance handling order management

DESCRIPTION :

Employment Type: Part-time Working Days: Sun- Sat (7 days a week) Working Hours: 5:00 PM to 12:00 AM

JOB DESCRIPTION :

Key RESPOSIBILITIES

Respond promptly to messages across Meta (Facebook, Instagram), TikTok, and other platforms within 1minute.
Maintain professional, friendly, and guideline-compliant responses.
Address customer queries effectively and escalate complex issues when needed.
Log interactions accurately for follow-ups.
Stay updated with platform-specific trends for efficient support.

RESPONSIBILITIES

Strong written communication skills in Nepali and English.
Ability to multitask and respond quickly under pressure.
Experience in customer service or chat support (preferred).
Familiarity with social media messaging platforms.
Reliable internet connection and quiet workspace.

PERKS AND BENEFITS :

hybrid

WHO CAN APPLY :

Tech savy
+2 or Bachelor's completed
Familiar with Instagram, Facebook, Tiktok and Meta
Should be able to handle customer queries on holidays and after 5 pm.

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