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Billing Officer cum Customer Service Representative

BUSINESS OPERATIONS

Rajesh Hardwares Pvt. Ltd.

Teku, Kathmandu, Nepal / OFFICE

Experience:
1-2 + Year

Stipend:
25,000

Application Deadline:
2024-04-20

MAJOR SKILLS REQUIRED :

Communication Skill Multitasking Interpersonal Skill

TAGS:

csd customer service billing officer

DESCRIPTION :

We are seeking a dynamic and detail-oriented individual to join our team as a Billing Officer cum Customer Service Representative. In this role, you will be responsible for managing billing processes efficiently while also providing excellent customer service to our clients.

JOB DESCRIPTION :

Key Responsibilities:

Generate and process accurate billing invoices for services rendered.
Handle customer inquiries, complaints, and requests promptly and professionally.
Maintain billing records and documentation in an organized manner.
Collaborate with other departments to resolve billing discrepancies and customer issues.
Ensure compliance with company billing policies and procedures.
Assist in improving billing processes and systems for increased efficiency.
Provide support to the Customer Service Desk (CSD) as needed.

PERKS AND BENEFITS :

Professional development opportunities attractive salary package Friendly Working Environment

WHO CAN APPLY :

Requirements:

Bachelor's degree or equivalent experience in Accounting, Finance, Business Administration, or related field.
Proven experience in billing, invoicing, or accounting roles.
Strong attention to detail and numerical accuracy.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in MS Office suite, especially Excel and Word.
Knowledge of billing software and systems is a plus.

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