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Call Centre Agent

COMMUNICATION

Plutus Studio Pvt. Ltd.

Jamal, Kathmandu, Nepal / OFFICE

Experience:
0-1 + Year

Stipend:
negotiable

Application Deadline:
2024-05-08

MAJOR SKILLS REQUIRED :

communication skill Interpersonal Skill

TAGS:

Customer Service job call centre

DESCRIPTION :

We are currently seeking motivated individuals to join our team as Call Centre Agents. As a Call Centre Agent, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for our clients.

JOB DESCRIPTION :

Key Responsibilities:
 Handle Inbound and Outbound Calls: Respond to customer inquiries and
provide information about products or services. Make outbound calls to follow
up on customer requests.
 Customer Support: Assist customers with concerns, troubleshooting, and
problem resolution in a professional and courteous manner.
 Effective Communication: Demonstrate excellent communication skills to
ensure clear and concise interaction with customers. Maintain a positive and
customer-centric attitude.
 Documentation: Accurately record customer information, interactions, and
transactions. Maintain detailed and organized records of customer interactions.

PERKS AND BENEFITS :

attractive salary package Good team environment FLEXIBLE TIMINGS

WHO CAN APPLY :

Qualifications:
 Minimum educational qualification: +2 pass / Bachelor running.
 Prior experience in customer service or call center operations is a plus but not
mandatory.
 Strong communication skills with a good command of English (both spoken and
written).
Key Competencies:
 Excellent interpersonal skills and the ability to build rapport with customers.
 Quick learner with the ability to adapt to changing situations.
 Basic computer skills and familiarity with CRM software.

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Intern Nepal - Recruit Nepal is a visionary project aimed to link education, industry and human resource. We intend to reinvent internships & bring unique alignments in talent acquisition.
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