Intern Nepal

Internship FULFILLED

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Customer Service Representative Intern

SALES/ CRM

Mad Ads Agency

Bagbazar, Kathmandu, Nepal / OFFICE

Experience:
0-6 + Month

Stipend:
12,000 -15,000

Application Deadline:
2024-03-15

MAJOR SKILLS REQUIRED :

solving customer problems

TAGS:

customer management Crm internship customer service

DESCRIPTION :

We are seeking a motivated and enthusiastic individual to join a team as a Customer Service Representative Intern. As a Customer Service Representative Intern, you will play a key role in ensuring excellent customer satisfaction by providing exceptional service and support to the clients.

JOB DESCRIPTION :

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Assist customers with product information, order placement, and issue resolution
Handle customer complaints with empathy and a solution-oriented approach
Maintain accurate records of customer interactions and transactions
Collaborate with other team members to ensure seamless customer experience
Provide feedback to management on customer concerns and suggestions for improvement

PERKS AND BENEFITS :

Professional development opportunities Paid Internship Good team environment Friendly Working Environment

WHO CAN APPLY :

Qualifications:

Currently pursuing a Bachelor's degree or equivalent
Female Candidates are preferred for this role
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a fast-paced environment
Prior customer service experience is a plus but not required

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Intern Nepal - Recruit Nepal is a visionary project aimed to link education, industry and human resource. We intend to reinvent internships & bring unique alignments in talent acquisition.
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