MAVORION
Handigaun Marg, Kathmandu / OFFICE
Experience:
1-2 + year
Stipend:
negotiable
Application Deadline:
2023-01-02
DESCRIPTION :

Operations assistants work with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Depending on the industry, Operations assistants can make phone calls, provide customer support, and complete paperwork.

JOB DESCRIPTION :
  • Perform day-to-day operations of Mavorion’s Network and Services
     Perform day-to-day operations of Customer’s Network and Services
     Perform regular maintenance, updates, and upgrades
     Maintain flowcharts and diagrams of systems and networks
     Configure, Manage, Monitor, and Secure Systems and Services
     Maintain installation manual, user manual, and other technical documentation
     Perform routine audits of software systems
     Troubleshoot problems reported by users. Co-ordinate across departments and escalate
    issues to respective teams as required
     Provide technical support to users on-site, as well as, over email, phone, and other
    channels
     Maintain ticketing system with regular updates, monitoring, and feedback
     Provide daily, weekly, monthly, and other regular updates on activities and project
    progress to your supervisor
WHO CAN APPLY :

Ability to interact and communicate with senior leadership at all levels – having excellent
Communication Skills Verbal/ Written in both English and Nepali.
b. Candidates with a Bachelor’s Degree/Running in Computer Science, Information
Technology is preferred however candidates with a different stream of education or
sufficient relevant training may also apply
c. Good Experience with Technical Skills such as:
• Basic scripting, programming & coding
• PC and Mac systems and other mobile operating systems
• Linux/Unix
• MySQL, Microsoft SQL, or PostgreSQL
• Remote software
• Cyber security
• Virus protection software
• Backup software
• Network monitoring software
• LAN/WAN