Intern Nepal

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Customer Service Representative

SALES/ CRM

SPARK GROUP

Thapathali, kathmandu, Nepal / OFFICE

Experience:
1-2 + Year

Stipend:
25,000 -30,000

Application Deadline:
2024-03-31

MAJOR SKILLS REQUIRED :

solving customer problems Customer Inquiry Management client handling

TAGS:

csd customer service client handling

DESCRIPTION :

Are you a customer-focused individual with excellent communication skills? We are looking for a dedicated and friendly Customer Service Representative to be the voice of a company and provide exceptional support to the valued customers.

JOB DESCRIPTION :

Responsibilities:

Respond promptly to customer inquiries via phone, email, and live chat.
Resolve customer issues and complaints with patience and professionalism.
Provide information about products, services, and company policies.
Keep accurate records of customer interactions and transactions.
Collaborate with other teams to ensure customer satisfaction.

PERKS AND BENEFITS :

Professional development opportunities Good team environment LEARNING ENVIRONMENT Friendly Working Environment

WHO CAN APPLY :

Requirements:

Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to remain calm and focused in high-pressure situations.
Familiarity with customer relationship management (CRM) software.
Previous experience in customer service is a plus.

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Intern Nepal - Recruit Nepal is a visionary project aimed to link education, industry and human resource. We intend to reinvent internships & bring unique alignments in talent acquisition.
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