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Customer Service Representative

Spark group

Thapathali, kathmandu, nepal / Office

Fulfilled

Job

Experience:

1-2 + Year

Stipend:

25,000 -30,000

Application Deadline:

2024-03-31

Description

Are you a customer-focused individual with excellent communication skills? we are looking for a dedicated and friendly customer service representative to be the voice of a company and provide exceptional support to the valued customers.

Job Description

Responsibilities:

Respond promptly to customer inquiries via phone, email, and live chat.
Resolve customer issues and complaints with patience and professionalism.
Provide information about products, services, and company policies.
Keep accurate records of customer interactions and transactions.
Collaborate with other teams to ensure customer satisfaction.

Vacancy Category

Sales/ crm

Perk & Benefits

Professional Development Opportunities Good Team Environment Learning Environment Friendly Working Environment

Major Skills Required

Solving Customer Problems Customer Inquiry Management Client Handling

Who Can Apply

Requirements:

Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to remain calm and focused in high-pressure situations.
Familiarity with customer relationship management (CRM) software.
Previous experience in customer service is a plus.