OPERATIONS OFFICER
SPARK GROUP
Trade Tower, Kathmandu, Nepal / OFFICE
Experience:
2-3 + year
Stipend:
negotiable
Application Deadline:
2022-12-01
DESCRIPTION :

They develop company policies, monitor compliance, and oversee projects and budgets. Their duties include realizing the company's business objectives by promoting efficiency, and increasing profitability.

JOB DESCRIPTION :
  • Oversees the daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise.
  • Actively tracks branch’s productivity to ensure output is at required levels and Service Level Agreements are met.
  • Leads and guides branch’s stakeholders: Vendors, motivates, trains, and coaches colleagues, vendors, and customers. 
  • Proactively identifies and recommends new/proposed policies and procedures as they relate to the branch’s operations issues/opportunities; assists in the implementation of new processes and procedures.
  • Applies in-depth knowledge of systems, functions, and procedures to identify and resolve quality issues to ensure overall branch quality.
  • Has signing authority for approving deposits, transfers, and/or other operational work within branch Approved limits?
  • Maintains up-to-date knowledge of Bank policies and procedures.
  • Provides exceptional customer service and serves as a resource to internal and external customers.
  • Give extra attention and time in need for the inter-branch operation.
  • Sound knowledge of work efficiency with 24hr keen email, call correspondence spirit. 
  • Sound knowledge of offline marketing and client communication. 
WHO CAN APPLY :
  • 10+2 completed 3 years experience or Bachelor completed 2 years experience
    Importantly, we look for someone who will live by our values that define everything we do:
  • Continuously Innovative
  • Generosity of Spirit
  • Deliver on our Promise
  • Make It Personal
  • No limit on Educational profile (The dedicated and versatile candidate shall be entertained).